![]() ![]() My wife and I stayed here for the weekend in late July, and although this is a very nice and clean hotel I'm not sure we would stay here again. Ruined vacation with my now stressed out son. I feel so appalled I should get a week or something. She had to call me back twice upping it from 5000 to 10000. Corporate tried to give us 2500 points toward next stay. Manager called said we got a refund and they switched room free of charge. Front desk actually said they would TRY to give refund. We had to go to a different hotel in the middle of the night with my autistic kid screaming. Actually grabbed stuff and ran out of room. Moved something for him to spray behind, roaches ran in every direction. ![]() They switched me to a larger room with sofa. Showed that website clearly showed that the more expensive room I reserved was appropriate to fit he extra bed. I explained they my situation required a rollout. I get there and was told there were no roll out beds at this location. Reserved a larger room so a roll out bed can be brought in.
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